I liked that they were always cheerful and positive, even if things didn't go perfectly along the way. I liked that they communicated well and frequently, and reassured us through the process, which is nerve-wracking and scary. They complimented our house, which means a lot to us because we have invested much time, money, and energy.

Nicole was fantastic. She quickly learned my wife’s style and taste. She helped us find a great house. We were difficult clients who were not sure where we wanted to live or our price range, but she had tremendous patience for our long process.

To Whom It May Concern: We just sold our house having lived in Chino Hills for 18 years. The broker was Home Smart Reality and our agents Nicole and Michael Jones were referred by School’s First Federal Credit Union. It was the best recommendation we ever had. Nicole and Michael Jones helped us with every obstacle we faced during the process. No matter what the situation was, they always had the best answer for us. From the very anixious beginning to the AWESOME final sales, we were treated with dignity and professionalism. We highly recommend these agents to anyone including our family. We started out perfect strangers and now they are our friends and family. They took care of our needs in the past and I know if we need them, they will do the same in the future. Keith and Sonja Shumaker P. S. Also, not surprisingly, they are parents to an AMAZING young son.

Nicole was referred to me by Schools First FCU. She is professional, honest, helpful, and has great rapport. She helped me sell my first home and purchase my second one. I purchased a home in a new development, so I couldn’t rate her negotiation skills, but all-in-all she’s been a pleasure to work with.

Very responsive agent that is easy to work with. She has a flexible schedule and is persistent. When it comes time to negotiate, she's ready. Highly recommended!!!

Nicole Jones helped my husband and I find and buy our first home! She is very knowledgeable and gave us several helpful and practical tips along the way. She was responsive to all our questions. As first time home buyers we had plenty! Nicole is professional and made the process of buying our first home all positive! We connected with her through our credit union (Schools First) but would recommend anyone looking to buy a home give her a call.

Professional and readily available to hold open house for a quick sale of our home above asking price. Provides excellent service and responsiveness to your needs whether it be selling or buying a home. I am working with Nicole Jones with the purchase of our new home as well. Would definitely recommend to friends and family!

Nicole was with us our entire journey with helping us sell our home and purchase our new one. She is very friendly, open and knowledgeable. She took the time to get to know us and our family to identify specifically what we were looking for. I love the fact that it was personal interaction and communication. We will definitely refer people to Nicole as we come across any in need for a realtor. And yes, we definitely would go to her again in the future.

Nicole is amazing! She provides a full service experience that includes post sale support. Nicole was very attentive through the entire process, which put me at ease for the purchase of my first home. Nicole was able to answer all of my questions and explain things in a way that was straight forward. My purchase went extremely well. Our 30 day closing closed on time because she was prompt with documents and all face to face meetings. The bonus is the aftercare that so far has included, a personalized gift for my home, referrals that I request, reminders, suggestions and continued response to my questions. I highly recommend Nicole and her team for the personal and professional approach to a purchase that has the potential to be a stressful process. She made sure my experience was pleasant and stress free. Whatever your realty needs, you are in fabulous hands with Nicole Jones!

Nicole Jones is one of the best real estate professional in the Inland Empire! She took care of business!! She was patient and thorough with so much down-to-earth energy and expertise. I will refer her to anyone I know purchasing or selling property!! She is permanent part of my village. Thank you so very much, Nicole--you are the best!!

Working with Nicole was effortless and pleasant. She took time in getting to know my needs and was always professional. Nicole was truly the key to me finding my first home and I will always be thankful for her service and expertise in real estate.

Nicole was such a pleasure to work with. She was attentive to our needs. She took a personal interest in finding the perfect home for our family. I would definitely recommend her to my friends and family.

Nicole and her team was AMAZING! Great communication and was always available to answer my questions. One of the reasons I got the home of my dreams is because the other realtor stated my realtor did such a good job on her communication and very easy to work with. :)

We had the good fortune in working with Nicole to purchase our first home. She was extremely knowledgeable, patient (1st home!), and took the time to show us many homes and condos until we found the one that was perfect for us. She is extremely responsive, and has an awesome attitude! If we ever do need to buy or sell in the future, we know whom to go with!

Nicole and her team made the process of buy my first home a breeze. They were knowledgeable, friendly and top of everything. I will definitely work with them again.

Nicole is SUCH a pleasure to work with and was extremely helpful throughout our home buying process. We are first time home buyers so we were completely new to the process, but Nicole was so patient and understanding when we needed the paperwork to be broken down for us. She is so friendly and has even helped us find help with our home renovations once we closed on our new house. We highly recommend her services to anyone wanting to buy or sell a home!

Nicole helped me buy my new home and sell my home that I was living in. She was extremely helpful and knowledgeable in this process. She was always available for questions that I may have or homes that I was interested in. She never pressured me to either buying or selling of my home. It was always what made me feel comfortable. I would definitely recommend her to buy/sell home.

I was linked up with Nicole through my lender, SchoolsFirst and I'm fortunate to have found her and her company. Nicole has a good understanding of the area in which I was searching. She is friendly, easy to talk to, and readily available to answer questions through text, call, and email. I appreciated her intentionality to offer advice when I asked her but she was kind to not try to influence me in one way or another. She made the process of searching for and purchasing my first home a lot smoother than I expected it to be.

My wife and I are first time home buyers. Nicole and her husband Michael were very helpful during the entire process. Always quick to answer emails or text messages. We had a lot of questions and we never felt like any of our questions were bothering them. They also heard our complaints and never seemed pushy about any of the offers we wanted to make. We couldn't think of anyone better equipped to be a realtor. We highly recommend Nicole Jones!!

Nicole is amazing!! My wife and I went through Schools First Credit Union for our home loan and in return, we got to work with Nicole as our realtor. From start to finish, Nicole was very professional, flexible in her schedule, always available to chat, and completely honest as we toured properties. Most importantly, she was willing to stand by our side and take risks with us even if we were unsure about a listing. Today, with Nicole's help, my wife and I could not be more blessed to be first time home owners! We had an excellent experience and we recommend Nicole as your next realtor! Thank you so much again Nicole!

Nicole did an outstanding job in helping us get our house. She is very nice, patient and friendly. She took her time to explain every step as we were first time home buyers. I really loved that we connected immediately, and I am glad that we had her as our realtor.

Nicole & Michael were outstanding. During the search, they were quick to answer questions over text, and also extremely flexible and responsive when setting up property viewings. Then, throughout the escrow process, they were always on top of every document, inspection event, clarifying question, appraisal vs offer difference -- whatever came our way.

Excellent communication. Knowledgeable expertise. Transaction management to closing all good.